Privacy Policy

1. Information Collection

We only collect the minimum data necessary to operate the Service (billing, security and abuse prevention). Typical categories:

  • Account information: username, email address, phone number
  • Usage metadata: request timestamps, status, cost metrics
  • Technical information: IP address, browser type, device information

2. Use of Information

We use the collected information to:

  • Provide and improve the Service
  • Personalize user experience
  • Process transactions and send related notifications
  • Ensure platform security and prevent fraud
  • Comply with legal requirements

3. Information Sharing

We never sell personal data. We only share data under strict controls when necessary:

  • We have obtained your explicit consent
  • Necessary business partners required to provide services
  • To comply with legal requirements or protect our rights
  • Anonymized identifiers with upstream AI service providers for compliance purposes (these cannot be linked back to your identity)

4. Information Security

We employ industry-standard security measures to protect your personal information, including:

  • Encrypted data transmission and storage
  • Access control and authentication
  • Regular security audits and updates

5. Cookie Usage

We use cookies and similar technologies to improve your experience, analyze website usage, and assist our marketing efforts. You can control cookie usage through your browser settings.

6. Data Retention

We retain your personal information only when necessary, with specific retention periods depending on the type of information and purpose of use. You may request deletion of your account and related data at any time.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal data
  • Restrict or object to processing of your information
  • Data portability

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Policy Changes

We may update this privacy policy from time to time. Significant changes will be notified to you through website notifications or email.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at support@lumecoder.com.

Last updated: 2025-08-15

Privacy Policy | Lumecoder